Shipping policy

Shipping Policy

Order Processing & Shipping Times

• All standard orders are processed within 2-5 business days (excluding weekends and holidays).
• Once processed, orders are shipped via our standard shipping carriers and typically arrive within 5-7 business days.
• Expedited shipping options may be available at checkout for an additional cost.

Pre-Order Items

• Pre-order items will take 3-4 weeks for production. 
• If your order includes both in-stock and pre-order items, the full order will ship once the pre-order items are ready. If you’d prefer to have available items shipped first send us an email and we’d be happy to review shipping options with you.

Shipping Rates & Carriers

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• We primarily ship via USPS, UPS, and FedEx depending on the most efficient method for your order based on your location.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.

Lost or Stolen Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Returns & Refunds

• We do not issue refunds or exchanges at this time.
• If you receive a defective or incorrect item, please contact our customer support team within 7 days of delivery for assistance.

Contact Us

For any shipping-related inquiries, please reach out to our support team at info@noireathleisure.com. We are happy to assist you!