Shipping policy

Order Processing & Shipping Times
  • In-stock orders are processed within 2–5 business days (excluding weekends and holidays).
  • Orders placed after 3:00 PM EST begin processing the following business day.
  • Once processed, orders ship via our standard carriers and typically arrive within 5–7 business days within the United States.
  • Expedited shipping options may be available at checkout for an additional cost.
International Shipping
  • We currently ship to Canada, the United Kingdom, Australia, and the United Arab Emirates (UAE).
  • International orders are processed within 2–5 business days after they are ready to ship.
  • Delivery times vary by destination and carrier but typically range from 5–15 business days after shipment.
  • Customers are responsible for any customs duties, taxes, VAT, import fees, or other charges imposed by their local government.
  • Customs processing may occasionally cause delays beyond our estimated delivery timeframes.
Pre-Order Items
Reserved exclusively for you.
Your order enters our production cycle immediately after purchase. Every piece is made in limited quantities to eliminate excess inventory and maintain exceptional quality — and we'll send progress updates throughout production.
  • Pre-order items take approximately 3–4 weeks for production.
  • If your order includes both in-stock and pre-order items, the full order ships once the pre-order items are ready. If you'd prefer to have available items shipped first, email us and we'll review shipping options with you.
For a full breakdown of what happens after you place your order, visit our Ordering & Delivery page.
Shipping Rates & Carriers
  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • We primarily ship via USPS, UPS, FedEx, and DHL, depending on the most efficient method for your order and destination.
  • International shipping rates are calculated at checkout and vary by country, package weight, and shipping method selected.
Order Tracking
  • Once your order has shipped, you'll receive a confirmation email with a tracking number to monitor your package's progress.
  • Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Customs, Duties & Taxes
  • International orders may be subject to customs duties, taxes, VAT, or import fees upon arrival in the destination country.
  • These charges are determined by your local customs authority and are the responsibility of the customer.
  • Noiré Athleisure is not responsible for delays caused by customs clearance processes.
Lost or Stolen Packages
  • We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
  • If you experience an issue with delivery, please contact the shipping carrier directly. We will do our best to assist where possible.
Noiré Fit Promise & Returns
While all sales are final, we stand behind fit. If an item doesn't fit as expected, our Noiré Fit Promise allows you to request a return — unworn, unwashed and unaltered within 7 days of delivery — for store credit toward a future order. See our full Fit Guarantee & Return Policy for details.
If you receive a defective or incorrect item, please contact our team at info@noireathleisure.com within 7 days of delivery for assistance.
Contact Us
For any shipping-related inquiries, please reach out to our support team at info@noireathleisure.com. We are happy to assist you!