Now shipping to the UK, UAE, Canada & AU
Ordering & Delivery
Reserved exclusively for you.
Your order enters our production cycle immediately after purchase. Every piece is made in limited quantities to eliminate excess inventory and maintain exceptional quality — and we'll send progress updates throughout production, so you're never left wondering where things stand.
Why we do things this way
At Noiré, we intentionally produce in small batches. Rather than overproduce inventory that may never be worn, every launch is made-to-order based on real demand.
This allows us to invest in better fabrics, reduce waste, and create collections that remain exclusive. Your preorder secures your size before production begins — once a release sells through, that size or style may not return.
What happens after I order
After checkout:
Week 1 ✓ Order confirmed and enters production cycle
Weeks 2–3 ✓ Your pieces are being crafted
Week 4 ✓ Final inspection, packing and shipping
Tracking is emailed once your order ships. Please allow approximately 3–4 weeks for production.
Is my item reserved once I place an order?
Yes. The moment your purchase is complete, your size and piece are secured and allocated for production. Because each release is produced in limited quantities, ordering early is the best way to guarantee availability.
Will I receive updates?
Always. We'll message you at key points in production, including order confirmation, quality inspection, and shipping.
Can I cancel or change my order?
Because pieces are reserved and enter production shortly after checkout, cancellations and changes are not permitted.
How do I choose the right size?
We encourage reviewing the size chart on each product page before ordering.
For a sculpted, contouring fit, we recommend selecting your usual size. If you prefer a slightly more relaxed feel with lighter compression, you may choose to size up. Our pieces are designed to adapt to your body, so sizing up won’t create a baggy effect. Instead, it offers a smoother, more comfortable fit while maintaining the garment’s refined silhouette.
And if you do end up between sizes once your order arrives, our Noiré Fit Promise has you covered — see below.
What is your return and Noiré Fit Promise policy?
Because each piece is reserved and produced in limited quantities, we don't offer traditional refunds — but we do stand behind fit.
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Store credit, not a refund, on eligible returns — this applies whether your piece was purchased in stock or as a preorder.
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Return request window: 7 days from delivery.
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Condition: Returned items must be unworn, unwashed and in their original condition. Items must be free of deodorant, makeup, fragrance, stains, pet hair, stretching, damage and other signs of wear.
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Sale items: Final-Sale items do not qualify for Noiré Fit Promise.
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Shipping: Customers are responsible for all return shipping costs for fit-related returns. Noiré does not provide prepaid return labels for these returns.
Once your request is approved, your package must be shipped within 7 business days. A valid tracking number must be provided to Noiré by the shipping deadline. The carrier’s tracking information must show that the package was accepted by the deadline.
We recommend using a trackable shipping service and retaining your shipping receipt. Noiré is not responsible for return packages that are lost, damaged or misdirected before being delivered to us.
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Timing: Credit is issued within 5 business days of us receiving and inspecting your return.
